Mandarin Oriental Palace, Luzern
Haldenstrasse 10, Lucerne, Switzerland
Exceptional
309 reviews
Most popular services
Parking
Restaurant
Pets allowed
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Spa
Wi-Fi
Air conditioning
Designated smoking area
Daily maid service
Rooms
Choose dates to see prices
Superior Room
Guests: 2
Area: 25 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower. The double room features a tea and coffee maker and a safe deposit box. The unit has 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Living Area:
Desk
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Superior Lake View Room
Guests: 2
Area: 29 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower. The double room provides a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Living Area:
Desk
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Superior Lake View Room with Balcony
Guests: 2
Area: 30 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower. The spacious double room offers a tea and coffee maker, a safe deposit box and a balcony. The unit has 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Superior Lake View Room with Terrace
Guests: 2
Area: 30 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower. The spacious double room features a tea and coffee maker, a safe deposit box and a balcony. The unit has 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Deluxe Lake View Room
Guests: 2
Area: 36 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower. The double room provides a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Living Area:
Desk
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Deluxe Lake View Room with Balcony
Guests: 2
Area: 37 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower. The spacious double room features a tea and coffee maker, a safe deposit box and a balcony. The unit has 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Mandarin Room
Guests: 3
Area: 50 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower. The triple room provides a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Living Area:
Desk
Room Amenities:
Fold-up bed
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Lake View Junior Suite
Guests: 3
Area: 47 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower. The suite offers a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Living Area:
Desk
Room Amenities:
Fold-up bed
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Accessible - Lake View Junior Suite
Guests: 3
Area: 47 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower. The triple room provides a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Living Area:
Desk
Room Amenities:
Fold-up bed
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Lake View Junior Suite with Balcony
Guests: 3
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath and a shower. The suite features a tea and coffee maker, a safe deposit box and a balcony. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathtub, Bathrobe, Free toiletries
Lake View Junior Suite with Terrace
Guests: 2
Area: 45 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath and a shower. The suite features a tea and coffee maker, a safe deposit box and a balcony. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Room Amenities:
Fold-up bed
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathtub, Bathrobe, Free toiletries
Lake View Suite
Guests: 4
Area: 47 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath and a shower. The suite features a tea and coffee maker, a safe deposit box and a balcony. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Room Amenities:
Fold-up bed
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathtub, Bathrobe, Free toiletries
Lake View Suite with Balcony
Guests: 4
Area: 56 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath and a shower. The spacious suite provides a tea and coffee maker, a safe deposit box and a balcony. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Room Amenities:
Fold-up bed
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathtub, Bathrobe, Free toiletries
Lake View Tower Suite
Guests: 5
Area: 70 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x Sofa bed (Variable size)
Room description:
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath and a shower. The spacious suite features a tea and coffee maker, a safe deposit box and a balcony. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Room Amenities:
Fold-up bed
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathtub, Bathrobe, Free toiletries
Lake View Suite with Terrace
Guests: 4
Area: 57 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower. The spacious suite provides a tea and coffee maker, a safe deposit box and a balcony. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Room Amenities:
Fold-up bed
Bedroom:
Childrens' cribs
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Deluxe Lake View Room with Terrace
Guests: 2
Area: 37 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious double room offers a tea and coffee maker, a safe deposit box and a balcony. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Bathroom Facilities:
Bathrobe, Free toiletries
Panoramic Junior Suite
Guests: 3
Area: 52 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious suite provides a tea and coffee maker, a safe deposit box and a balcony. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Bedroom:
Childrens' cribs
Bathroom Facilities:
Bathrobe, Free toiletries
Accessible - Superior Room
Guests: 2
Area: 29 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower. The double room offers a tea and coffee maker and a safe deposit box. The unit has 3 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Ironing facilities
Media & Technology:
Telephone
Living Area:
Desk
Bathroom Facilities:
Shower, Bathrobe, Free toiletries
Traveler's reviews
9.6
Exceptional
309 reviews
Staff
9.95
Facility
9.64
Cleanliness
9.89
Comfort
9.96
Location
9.77
Price quality
9.08
Area Info
Restaurants & cafes
Frigay Night
400 m
The Lodge
800 m
Starbucks
850 m
Quai 10
8 m
Mozern
8 m
Restaurant Marlin
9 m
Closest airports
Emmen Air Base
5 km
Zurich Airport
60 km
Bern-Belp Airport
83 km
Natural Beauty
Vierwaldstättersee
0 m
Mount Pilatus
11 km
Hombrig
3.4 km
Ski lifts
Langmattli Platter
11 km
Skilift Langmattli
11 km
Luftseilbahn Weggis
19 km
Public transport
Luzern Verkehrshaus
1.6 km
Lucerne Railway Station
1.5 km
Beaches in the Neighborhood
Lido Luzern
1.6 km
Facilities - Mandarin Oriental Palace, Luzern
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/out
- Valet parking
- Currency exchange
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Lockers
- Daily housekeeping
- Pet basket
- Pet bowls
- Shuttle service
General
- Pet friendly
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Safe
- Heating
- Hypoallergenic room available
- Smoke-free property
- Air conditioning
- Designated smoking area
- Paid Wifi
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Activities
- Sauna
- Fitness center
- Spa
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Fitness
Food & Drink
- Restaurant
- Bar
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
- Parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Outdoors
- Garden
- Terrace
- Sun deck
- Outdoor furniture
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
Internet
- Internet
- Wifi
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club, Red 6000, Bancontact, Solo
The Fine Print
When booking more than 5 rooms, different policies and additional supplements may apply.
Frequently Asked Questions
Check-in is available from 15:00, and check-out is until 12:00.
Mandarin Oriental Palace, Luzern is located at the following address: Haldenstrasse 10, Lucerne, Switzerland.
Rooms available at hotel include Superior Room and Superior Lake View Room.
Yes, parking is available at Mandarin Oriental Palace, Luzern for an additional fee.
Nearby places to eat include Frigay Night (350 m), The Lodge (700 m) and Starbucks (800 m).
Guests may book breakfast at Mandarin Oriental Palace, Luzern for CHF 41.45 per guest.
Airport transfer is available at Mandarin Oriental Palace, Luzern for an additional charge.
The accommodation features various wellness options, including Sauna, Spa, Spa facilities, Steam room and Spa lounge/Relaxation area.
Travel time between Emmen Air Base and Mandarin Oriental Palace, Luzern is about 10 minutes.
The property is approximately 900 m from the city center.
Mandarin Oriental Palace, Luzern allows guests to work comfortably with facilities such as Meeting/Banquet facilities and Fax/Photocopying.
Rates at Mandarin Oriental Palace, Luzern adjust based on availability. Enter your dates to check prices.
Mandarin Oriental Palace, Luzern offers several on-site food and drink options, including Restaurant and Bar.
Guests with pets are welcome at Mandarin Oriental Palace, Luzern.
Guests will find it easy to communicate at Mandarin Oriental Palace, Luzern thanks to staff who speak German, English, Spanish, French and Italian.
Mandarin Oriental Palace, Luzern provides a variety of mobility-support amenities, such as Facilities for disabled guests and Accessible parking, to enhance guest comfort.
Nearby points of interest include Château Gütsch (2 km), Spreuer Bridge (1.5 km), Musegg Wall (1.2 km) and Chapel Bridge (1.1 km), giving guests convenient access to several notable locations in the area.
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